Use case · Hospitality
Someone lands at 01:40, needs to know when reception is staffed and how the key box works. The answer is on your site, four clicks deep, and nobody is awake to send the link.
In the widget
What guests
actually ask
Taken from the enquiry inboxes of properties we have worked with, grouped. Nine questions in ten are already answered somewhere on the site.
Check-in and check-out times
Parking, and whether it needs booking
Airport transfer and last ferry times
Whether the room has air conditioning
Dogs, cots, and extra beds
Breakfast hours and dietary options
Stairs, lifts, and step-free routes
Cancellation terms on the rate they booked
Widget in context
One script tag. The widget inherits your typeface and one accent colour — no third-party fonts, no cookie required for the default configuration.
Never answers
Anything about a specific booking or guest
Prices for dates it cannot verify
Medical, legal or safety advice
Promises about upgrades or availability
Setup · Hospitality
Ingest your pages
A sitemap or list of URLs. We exclude the booking engine and anything guest-specific.
Review answers & refusals
We run your real enquiry inbox through it and read every answer and refusal together before it is live.
Write the missing pages
The log shows what guests ask that the site never answered. We write those pages once.
Live, and pointed at the booking
On the site with one script tag, resolved questions carried to the reservation.
We do not publish conversion or deflection figures for client deployments. Ask and we will introduce you to a property already running it.
Properties · Imagery
Hotel photography to be supplied by the property
Put it on your site