Use case · Hospitality

The 2amquestion.

Someone lands at 01:40, needs to know when reception is staffed and how the key box works. The answer is on your site, four clicks deep, and nobody is awake to send the link.

Harbour HouseAnswers from harbourhouse.example

Hi! How can I help you today?

An example property running the agent over its own published pages.

Try asking

  • Check-in and check-out
  • Arriving late
  • Parking
  • Breakfast
  • Airport transfer
Ask a question…

AI answers may be incomplete. Verify anything important.

What guests
actually ask

The questions a guest asks before booking, grouped. Each one is answered by a page the property already has, or one it should write.

Check-in and check-out times

Parking, and whether it needs booking

Airport transfer and last ferry times

Whether the room has air conditioning

Dogs, cots, and extra beds

Breakfast hours and dietary options

Stairs, lifts, and step-free routes

Cancellation terms on the rate they booked

Widget in context

One script tag. The widget inherits your typeface and one accent colour — no third-party fonts, no cookie required for the default configuration.

Illustration — not a screenshot
islandhotel.example.com
Questions about your stay?💬

Never answers

Anything about a specific booking or guest

Prices for dates it cannot verify

Medical, legal or safety advice

Promises about upgrades or availability

Setup · Hospitality

Day 1

Ingest your pages

A sitemap or list of URLs. We exclude the booking engine and anything guest-specific.

Week 1

Review answers & refusals

We run your real enquiry inbox through it and read every answer and refusal together before it is live.

Week 2

Write the missing pages

The log shows what guests ask that the site never answered. We write those pages once.

Week 3

Live, and pointed at the booking

On the site with one script tag, resolved questions carried to the reservation.

We do not publish conversion or deflection figures. Ask, and we will run your own enquiries through it so you can judge the answers yourself.

Put it on your site

Answer once,
book the room.

Give us your URL and point us at the booking engine. We index your pages, design the refusal, and wire resolved questions straight to the reservation — usually live within three weeks.
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